Dual Fuel Conversion Kit: Training & Support

Training

A certified OptiBlend® installation technician will review the startup, shutdown, and maintenance of the dual-fuel system on-site with your designated personnel. The technician will capture photos and notes of the specific installation along with operational minimum and maximum ranges set and recorded during the system commissioning. This information is provided to you as well as maintained by OptiBlend® technical support for future .

Customers are welcome to install OptiBlend® systems themselves and then have a certified OptiBlend® technician inspect the installation and commission the engine on dual fuel. Any engines which are not commissioned by a Certified OptiBlend® technician are not covered under warranty. Eden Innovations LLC offers OptiBlend® Technician Training. The training covers theory of operation, materials, installation, commissioning, and troubleshooting.

Diagnostics

Your technician will review the various alarms and possible solutions with your personnel to ensure your team can troubleshoot issues. The OptiBlend system provides information regarding dual fuel performance, self-diagnostics, and some engine parameters. A comprehensive troubleshooting guide is included in the operation manual. The OptiBlend HMI displays alarms for easy visibility. The HMI also records event history and data in an easy-to-use USB.

Service

Service intervals for the diesel generator remain unchanged after the OptiBlend® conversion. The dual fuel system requires very little service. The gas filter element should be changed a minimum of once per year or anytime the pressure differential has increased 100% compared to a new filter or when the pressure differential exceeds 0.15psig (10mbar). The zero-pressure regulator (ZPR) requires inspection annually. If there is visible wear on the unit a rebuild kit can be obtained from Eden Innovations LLC.

Support

Technical phone support is available Monday through Friday 8AM – 5PM MT. Emergency support is available 365 days of the year.  Onsite service technicians can be scheduled to replace system parts, configure and/or tune systems that are not operating optimally or address issues related to an OptiBlend® system installation.